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Telephone:
(913) 378-9938
(800) 843-4121 (toll-free)
If you are asked to leave a message, a customer service representative
will return your call promptly.
Fax:
(913) 378-9936
Email:
Customer Service: CustomerService@ATAAmerica.com
Eligibility: Eligibility@ATAAmerica.com* NOTE - To ensure the security of sensitive personal information, please
contact us by phone for claims questions.
Mail:
American Trust Administrators, Inc.
7223 West 95th Street, Suite 301
Overland Park, KS 66212-2291
Operating Hours:
Customer service representatives are available to receive your
call:
Monday through Thursday 8:00 AM to 4:30 PM (Central Time) .
Friday 8:00 AM to 12:00 Noon (Central Time) .
Our offices are closed in observance of the following holidays:
- New Year’s Day
- President’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Break
- Christmas Eve
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